Repairing Flooded Carpet: A cheap job is a good job right? Wrong….
Don’t let a novice 24 hour carpet cleaner show up to repair your carpets with water damage. These are the signs you must be careful of:
Overcharging. An unprofessional water restoration technician may build the job up with superfluous steps. E.g. using dehumidification for drying the flooded carpets unnecessarily.
Not using the correct equipment. They can hire equipment from hire businesses to dry the carpet. This is ok to do, but a professional water damage technician will possess all their equipment so they provide a faster response and hopefully a better value job.
Does not have a proper moisture metre. If they don’t have the correct moisture meter, they will not be able to see whether the carpet is dry. This enhances the problem of mould growth in the future. Removal of the mould in future may be required.
Specialisation. There are a whole lot of “Carpet Cleaners” in this industry who do repair repairs on the “side.” i.e. they do not do this sort of job each day. Be careful of it. Drying a carpet is an art. Taking carpet off the gripper strips then reinstalling them should be taken on by a professional, otherwise carpets can be damaged irrepairably.
You may be asking, how do I find a credible Flood Restoration professional? Below I have set out some things to look for when you hunt around for a carpet flood damage business:
How large is their Yellow Pages ad: This can be an indication as to how much work they do already. A full-size Yellow Pages ad can cost upwards of $50 000. If they have got a bigger ad, you can have some indication that they are established.
Where do they rank in Google? The higher they rate in Google, the more click-ins there have been for that business.
What Qualifications do they have? The fundamental qualification required is a IICRC qualification of Applied Structural Drying and Water Damage Restoration.
Do Insurance companies source them for carpet damage jobs? This is a top indicator. If insurance companies use them, the business is probably going to be efficient at their work. Insurance companies generally use the companies that offer them the better value for money.
What kind of Equipment do they have? They should at least own 100 Air movers. If they own this many, this is a good indicator that they have been going for some time. It took our business 8 years to acquire that many wet carpet drying air movers.
What kind of commitment can you get with them with a phone call? Ask if you can pin them down to a set rate for water extraction, water removal and initial inspection. If they won’t give you a fee for this in the least, you know they are not interested in serving you, so look elsewhere.
Response Time – Our Water Damage business based in Brisbane works to a 59 minute response time to a water damage emergency. The business needs to be done ASAP. Mould can develop after a 24 hour period.
If you focus on these tips you are sure to locate a Flood Damage Restoration company who knows what they are doing.
If you have carpet water damage Brisbane, call us for flooded wet carpet drying. Brisbane storm season is approaching and you may need storm damage carpet cleaning. Brisbane and surrounding areas serviced.
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